Alfonso Wealthly LLC is dedicated to delivering your premium rugs and carpets with care and efficiency. This Shipping Policy outlines our shipping procedures for orders placed through www.alfonsowealthly.top.
1. Shipping Locations
We ship to all 50 U.S. states and over 50 countries worldwide. International orders may incur customs fees, which are the responsibility of the customer.
2. Shipping Rates and Times
- Free Shipping: We offer free standard shipping on orders over $150 within the continental U.S.
- Standard Shipping: 3-7 business days for domestic orders, starting at $10 for orders under $150.
- Expedited Shipping: 1-3 business days for domestic orders, with rates calculated at checkout based on weight and destination.
- International Shipping: 7-14 business days, with rates starting at $25, depending on location and order size.
Delivery times are estimates and may vary due to weather, holidays, or carrier delays. Orders are processed within 1-2 business days of purchase.
3. Order Tracking
Once your order ships, you’ll receive a confirmation email with a tracking number. Track your package via our website or the carrier’s portal (e.g., USPS, FedEx).
4. Shipping Carriers
We partner with trusted carriers like USPS, FedEx, and DHL to ensure careful delivery. Large or custom orders (e.g., wall-to-wall carpets) may require specialized freight services, with details provided at checkout.
5. Damaged or Lost Shipments
Inspect your package upon delivery. If your rug is damaged or defective, contact us within 48 hours at info@alfonsowealthly.top with photos and order details. For lost shipments, we’ll work with the carrier to resolve the issue or provide a replacement.
6. International Customs
International customers are responsible for duties, taxes, and customs fees, which vary by country. We include customs documentation but cannot control delays caused by customs processing.
7. Contact Us
For shipping inquiries, reach us at:
- Email: info@alfonsowealthly.top
- Phone: (716) 302-4629
- Address: Alfonso Wealthly LLC, 677 20th St, Des Moines, IA 50314